Chatbot & Voice Interface Tools Roundup

Chatbot & Voice Interface Tools Roundup

Updated January 2, 2021. See this twitter thread for details.

Love them or not – chatbots, virtual assistants and other Conversational Interfaces (CUIs) are out there. Some are finding traction where use cases emerge that can unlock their potential.

Here’s a roundup of tools that cover everything from simple prototypes, to #nocode implementations, to development platforms for rolling out sophisticated and secure Enterprise-grade CUIs for both voice and chat.

Illustration: chat bot by Souvik Bhattacharjee from the Noun Project

Video, Conference, Chat & Collaboration Tools Roundup

Video, Conference, Chat & Collaboration Tools Roundup

Updated November 1, 2021. See this twitter thread for details.

Yes, there are alternatives to Zoom

I often joke that people spend the first few minutes of any online meeting discussing usability oddities of the collaboration tool itself. There are many solutions out there for online meetings, video conferencing, chat, and other modes of collaboration.

The myriad of challenges presented by COVID-19 has spotlighted technologies that enable remote, distributed, synchronous, and asynchronous communications for groups of people in both personal and business contexts.

Some features found across these various solutions include:

  • Video conferencing for personal groups or work teams
  • Webinars and Events
  • Education and classes
  • Chat messaging
  • Screen sharing
  • File sharing
  • Enhanced security options
  • Custom hardware plus software solutions

The Airtable list below compiles solutions ranging from simple consumer software products, to open source initiatives, to enterprise-grade and hardware integrated solutions.

If I missed anything, please get in touch via email or on Twitter.

Curious About The Broader Community Ecosystem?

If you are thinking beyond video and chat services for your team or work, here’s a list covering the larger spectrum of Community management and events tools.

Illustration: Video Conference by supalerk laipawat from the Noun Project

Pingup API for Chatbots and AI

Pingup.ai

Pingup recently shared some examples of how its appointments booking API could be used to power Conversational Commerce. Information was released at pingup.ai along with a new industry report: The Local Chatbot Disruption: The Upcoming Collision between Messaging and Local

Street Fight has published an article titled “Bot Local: Making Appointments Is Getting a Lot More Fun“, written by Rick Robinson. It covers Pingup’s solutions for powering conversational commerce. The piece includes an interview with Pingup CEO Mark Slater.

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