About Me

Connecting the dots,
for decades.

I’m a lateral-thinking, strategic-minded design and product professional with decades of experience driving innovation and growth across B2B and B2C, most recently shipping AI-integrated products in regulated finance and healthcare. I collaborate with stakeholders and advise cross-functional teams to deliver marketable solutions that blend business objectives with the outcomes customers and users actually want.

Colleagues appreciate my ability to balance parallel streams of near-term tactical “get things done” work alongside longer-term goals and vision projects, maintaining the connection between all initiatives so what we do today builds toward, and doesn’t block, a potential future state.

An early adopter through every wave of tooling, from desktop publishing to design systems to generative AI, I’ve learned that each generation compounds into judgment: knowing what’s genuinely useful, how to direct it, and how to carry design intent all the way to shipped product.

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Career

Every role, one thread.

In-house teammate, leader and mentor, consultant, and agency principal, working with organizations of all sizes and stages. Each chapter below carries the same thread: research and strategy turned into real, shipped products.

 

2025 – Present

Lab49

PRINCIPAL UX DESIGNER · PRODUCT STRATEGY & DESIGN

Leading design of AI-integrated desktop, web, and mobile solutions for financial and enterprise clients, including a research platform for a $100B+ investment firm, taken from vision to working beta in six months.

2025

J.Y. Design

FRACTIONAL DESIGN LEADER & SENIOR IC

Consulted with agencies and B2B/B2C companies across growth stages, including concept leadership for the workflow-tool redesign of a major entertainment media distribution platform.

2024 – 2025

Paysign

VP, USER EXPERIENCE DESIGN

Led front-end experience vision across Financial Services and Patient Affordability verticals; introduced AI-powered prototyping that compressed feedback cycles, and advised the C-suite on growing the digital product team.

2018 – 2024

SS&C Technologies

DIRECTOR OF UX · DIRECTOR OF STRATEGY & INNOVATION

Six years across investment operations, health, and AI strategy: led UX for award-winning SS&C Aloha, modernized pharmacy claims into DomaniRx (a JV with Humana and Elevance), pioneered code-centric design systems, and contributed to the firm’s cross-product AI center of excellence.

2016 – 2018

Guidea

CREATIVE DIRECTOR

UX strategy and design leadership for clients including Deserve, WSECU, Ascension Seton, YotaScale, Epson, and Amgen. Facilitated alignment between CEOs and CTOs on objectives and elevating client design maturity.

2012 – 2016

Pingup

CREATIVE DIRECTOR

Early teammate and sole product designer through the startup’s pivot, designing white-label booking experiences for Bing, YP, Yahoo!, and Foursquare, and co-authoring a 2015 patent for chatbot-based appointment booking.

1997 – 2012

J.Y. Design

INDEPENDENT DESIGN CONSULTANT

Fifteen years leading web, mobile, and native app design for Adobe, AT&T, PayPal, BabyCenter (J&J), Cloudera, InterSystems, Paydiant, Unica, and more, including PayPal’s first branded iPhone checkout flows.

1992 – 2001

Early Chapters

EXTRAPRISE · MONITOR GROUP · FRAME TECHNOLOGY

Senior design roles spanning FrameMaker product design (Frame Technology, later acquired by Adobe), Monitor Group’s first commercial software, and building a digital design group at Extraprise. BFA, Corcoran School of the Arts & Design at George Washington University.

Point of View

What is “design,”
when everyone can build?

AI empowers every product thinker to become a creator. That’s a gift, and one that clarifies where experienced design leaders add value.

We don’t stand in their way. We build upon their work.

Taste, grounded in expertise

User psychology, best practices, proven UI patterns: judgment about what should ship, not just what can be built.

Connecting the dots

Seeing across teams and concepts, synthesizing scattered prototypes into one coherent product story.

Design diplomacy

Aligning stakeholders with differing perspectives on a path to shipping things people will rely on and pay for.

Track Record

Good company, at every stage.

I’ve had the privilege of working with and learning from many amazing people at companies of all sizes and stages across technology, finance, and healthcare.

Adobe Systems
Agenda Hero
Amgen
Ascension Seton
AT&T
Aternity
BabyCenter (Johnson & Johnson)
Carbon Design Systems
Center for Data Quality (C4DQ)
Cloudera
CollabNet
Commonwealth Capital
Datalogix
Deserve
Epson

Extraprise
Frame Technology
Guidea
IHS Markit
InterSystems
Lab49
The Leukemia & Lymphoma Society
ManageSoft
Millennial Media
Monitor Group (Deloitte)
National Fire Protection Association
Oniqua
Paydiant
PayPal
Paysign

Percussion Software
Pingup (patent co-inventor)
PopUp Play
PROMETRIKA
Rational
RingMaster Software
Salesforce
Seton Healthcare
SS&C Technologies
Unica
University Federal Credit Union
Unosquare
WSECU + QCash
XL Capital
YotaScale

Typical Tools

The current stack.

Tooling changes fast. See my frequently updated list of AI apps under evaluation.

We don’t stand in their way. We build upon their work.

UI Design & AI Prototyping

Figma, Adobe Suite, Affinity, Penpot, Subframe, Lovable, Bolt, Google Stitch, MagicPath, Flora AI, Recraft, Ideogram, Midjourney, Runway, Balsamiq

Front-End Development

HTML, CSS, JavaScript, React, Angular, Vue, AG-Grid and Charts, Base UI, shadcn/ui, Storybook, GitHub

AI / LLM Platforms

Anthropic Claude (Code, Design, Cowork), OpenAI ChatGPT Enterprise, Microsoft 365 Copilot, Google Gemini, Perplexity, Manus

Productivity & Collaboration

Microsoft 365 & Teams, Google Workspace, Atlassian Jira & Confluence, Airtable, WordPress

Let's connect.

I'm always glad to talk product strategy, design leadership, and where AI is taking both. Reach out, or learn more about my background.