James Young
I’m a dedicated creative professional with three decades of experience in design and product strategy.
I’ve worked as an individual contributor and a design leader across in-house teams and consultancies. I aim to inspire innovation, where business goals align with the customer’s desired outcomes.
My range of experience has cultivated an agile mindset of collaboration and results. I strive to work with diverse groups of talented people worldwide on initiatives that include: Research, Strategy, Ideation, Technical Exploration, Creative Problem Solving, and Design-to-Development Implementation.
Professional Design Skills
Customer & User Research
Agile Inspired Design-to-Development Approach
Business & Product Innovations
Design Team Management
Design Thinking & Prototyping
User Interface Design Systems
Branding & Marketing Strategy
Heuristic Evaluation & Usability Testing
Experience
I’m a Director of User ExperienceDesign at the global financial services and healthcare technology company SS&C Technologies, Inc. My current focus is within the Health Solutions Technology for Payers and Providers group, with preceding responsibilities to the I&IM (Institutional and Investment Management) group. I also contribute as an advisor to the Enterprise Services and Corporate Marketing teams.
I’ve had the privilege of working with and learning from many amazing people at companies of all sizes and stages in the technology, finance, and healthcare sectors (B2C, B2B). Some are listed below.
Adobe Systems Incorporated
Agenda Hero
Aternity
Carbon Design Systems
Center for Data Quality (C4DQ)
CollabNet
Commonwealth Capital
Deserve
Datalogix
IHS Markit (formerly Global Insight)
InterSystems Corporation
The Leukemia & Lymphoma Society®
ManageSoft
Millennial Media
Monitor Group
National Fire Protection Association
Paydiant
PayPal
Percussion Software
Pingup (patent co-inventor)
PopUp Play Inc.
PROMETRIKA, LLC
Rational
RingMaster Software
Rum Bar Records
Seton Healthcare
Student Universe
Theresa Neil + Guidea
University Federal Credit Union
Unica Corporation
WSECU + QCash
XL Capital
YotaScale
