James Young

I’m a dedicated creative professional with over two decades of experience at the intersection of design, technology, and systems thinking.

I’ve worked as a contributor and leader on products and services for both in-house teams and consultancies. I aim to inspire innovation, where business goals align with the customer’s desired outcomes.

My range of experience has cultivated an agile mindset of collaboration and results. I strive to work with diverse groups of talented people worldwide on initiatives that include Research, Strategy, Ideation, Technical Exploration, Creative Problem Solving, and Design-to-Development Implementation.

Skills

Customer & Market Research

User Interface Design Systems

Branding & Marketing Strategy

Business Strategy & Product Ownership

Design Thinking & Prototyping

Agile Methodology Software Development

Heuristic Evaluation & Usability Testing

Design Team Management

Experience

I’m Director of User Experience within the I&IM (Institutional and Investment Management) division of the global financial software company SS&C Technologies, Inc.

I’ve had the privilege of working with and learning from many amazing people at companies of all sizes and stages in the technology, finance, and healthcare sectors (B2C, B2B). Some are listed below.

Adobe Systems Incorporated
Aternity
Carbon Design Systems
Center for Data Quality (C4DQ)
CollabNet
Commonwealth Capital
Deserve
Datalogix
Extraprise
IHS Global Insight
InterSystems Corporation

The Leukemia & Lymphoma Society®
ManageSoft
Millennial Media
Monitor Group
National Fire Protection Association
Paydiant
PayPal
Percussion Software
Pingup (patent co-inventor)
PopUp Play Inc.
PROMETRIKA, LLC

QCash
Rational
RingMaster Software
Seton Healthcare
Student Universe
Theresa Neil + Guidea
University Federal Credit Union
Unica Corporation
WSECU
XL Capital
YotaScale