As a strategic-minded design and product leader, I bring decades of experience driving significant innovation and growth in the B2B and B2C sectors. I excel in leading cross-functional teams to deliver marketable solutions that harmoniously blend business objectives with desired customer and user outcomes.
I’m a Director of User Experience Design at the global enterprise financial services and healthcare operations company SS&C Technologies. My present focus is within the Health Solutions Technology for Payers and Providers group, with preceding responsibilities to the Institutional and Investment Management (I&IM) group.
I also contribute as an advisor to other groups, including our Artificial Intelligence (AI), Workflow & Robotic Process Automation (RPA), Enterprise Cloud Services, and Corporate Marketing teams.
Professional Design Skills
Customer & User Research
Agile Inspired Design-to-Development Approach
Business & Product Innovations
Design Team Management
Design Thinking & Prototyping
User Interface Design Systems
Branding & Marketing Strategy
Heuristic Evaluation & Usability Testing
I’ve worked as an individual contributor and a design leader across in-house teams and consultancies. I aim to inspire innovation, where business goals align with the customer’s desired outcomes.
My range of experience has cultivated an agile mindset of collaboration and results. I strive to work with diverse groups of talented people worldwide on initiatives that include: Research, Strategy, Ideation, Technical Exploration, Creative Problem Solving, and Design-to-Development Implementation.
I’ve had the privilege of working with and learning from many amazing people at companies of all sizes and stages in the technology, finance, and healthcare sectors. Some are listed below.
Adobe Systems Incorporated
Carbon Design Systems
Center for Data Quality (C4DQ)
IHS Markit (formerly Global Insight)
The Leukemia & Lymphoma Society®
National Fire Protection Association
Pingup (patent co-inventor)
PopUp Play Inc.
Rum Bar Records
Theresa Neil + Guidea
University Federal Credit Union
WSECU + QCash