James Young

I’m a dedicated creative professional with over two decades of experience at the intersection of design and technology.

I’ve worked as a contributor and leader on products and services for both in-house teams and consultancies. I aim to inspire innovation, where business goals align with the customer’s desired outcomes.

My range of experience has cultivated an agile mindset of collaboration and results. I strive to work with diverse groups of talented people worldwide on initiatives that include Research, Strategy, Ideation, Technical Exploration, Creative Problem Solving, and Design-to-Development Implementation.

James Young - profile photo

Professional Design Skills

Customer & User Research

Agile Inspired Design-to-Development Approach

Business & Product Innovations

Design Team Management

Design Thinking & Prototyping

User Interface Design Systems

Branding & Marketing Strategy

Heuristic Evaluation & Usability Testing

Experience

I’m a Director of User Experience within the I&IM (Institutional and Investment Management) division of the global financial software company SS&C Technologies, Inc. I work as part of a global R&D team focused on driving innovation and delivering exceptional user experience for our cloud-based, SaaS solutions in the Investment Management industry.

I’ve had the privilege of working with and learning from many amazing people at companies of all sizes and stages in the technology, finance, and healthcare sectors (B2C, B2B). Some are listed below.

Adobe Systems Incorporated
Aternity
Carbon Design Systems
Center for Data Quality (C4DQ)
CollabNet
Commonwealth Capital
Deserve
Datalogix
Extraprise
IHS Markit (formerly Global Insight)
InterSystems Corporation

The Leukemia & Lymphoma Society®
ManageSoft
Millennial Media
Monitor Group
National Fire Protection Association
Paydiant
PayPal
Percussion Software
Pingup (patent co-inventor)
PopUp Play Inc.
PROMETRIKA, LLC

QCash
Rational
RingMaster Software
Seton Healthcare
Student Universe
Theresa Neil + Guidea
University Federal Credit Union
Unica Corporation
WSECU
XL Capital
YotaScale